A: No, the groupon only works for the Intro Class
Q:When can I use my groupon?
A:Groupons can only be used for Intro classes. We currently offer these classes on Tuesdays at 6pm, Wednesdays at 6:15pm and Saturdays at 10am.
Q:Can I use a groupon for my child?
A:Maybe. Our Intro class is an adult class. We require students be aged 13 and up to participate.
If your child is 12 or under please check out our kids classes.
Q:Can I just show up and bring my groupon?
A:It’s best to register for your space in advance. If there is space in a class you can ‘walk in’ but if not, we will have to turn you away 🙁 Howl!!!
Q:How do I register for my class?!
A:So happy you asked! You need to visit our scheduling website, click to view “Class Schedule and Signup.” Find the Intro to Aerial Movement Class that you want to join and click sign up. You will be prompted to create an account and pay for your class. DON’T WORRY! You simply need to locate the coupon code on your Groupon. You will find it in the Redemption Instructions. Please email us at firstname.lastname@example.org if you have problems.
Q:I need to cancel my reservation. How do I do this?!
You can cancel your reservation online on our Mindbody website where you signed up. Log in, click the MY INFO tab, then MY SCHEDULE. You will be able to view your class schedule.
Simply click “cancel” where it is highlighted in blue. PLEASE NOTE you must cancel within 12 hours of the beginning of your class time or you will be charged for the class.
Q:I called or emailed about my groupon and no one answered, what do I do now?
A:We do not staff a phone line at Cirque Indy. We do our best to return voicemails the same week they are received. We recommend scheduling your groupon experience at least a week in advance so there is plenty of time for us to work together to solve any scheduling issues we might encounter.
Q:I loved my Groupon Experience Introduction to Aerial Movement Class! What do I take next?
A:You are welcome to attend any Level 1 Silks, Aerial Hoop, Flex, or Handstand Class. Just use our mindbody registration system to sign up.